Point-of-sale and first level service testing – for faster and easier service

Despite tremendous engineering, mobile phones do not always perform as customers expect. They return them to the outlet where they bought the unit and ask for help. Determining if the problem is the phone, a set-up or a configuration issue or due to a network or coverage difficulty can be costly when margins are continually squeezed.

Products supporting the task:

GSM

AMPS, cdmaOne, CDMA2000

GSM, GPRS, EDGE, WCDMA, cdmaOne, CDMA2000, 1xEV-DO

All technologies